Return Policy

We Want You to Love Your Handmade Piece

If you're not completely happy with your purchase, we accept returns within 14 days of delivery.

Your item must be:

Items that show signs of wear cannot be accepted for return.

Customer pays return shipping costs (unless the item arrives damaged or defective).

If your item arrives damaged or defective, we'll cover return shipping. Email us photos of the damage and we'll make it right immediately.

Refunds are processed within 5–7 business days of us receiving your return. The refund will be credited to your original payment method.

Please note: It may take 3–5 additional business days for the refund to appear in your account depending on your bank.

Certain items marked "Final Sale" cannot be returned. These will be clearly labeled at checkout.

Email us at hello@creativehandz.com and we'll help walk you through the process.

We appreciate your business and want you to be completely satisfied with your Creative Handz purchase.